Terms and Conditions (T&Cs)

General Terms and Conditions (GTC) of Copyright Kopiersysteme GmbH,
Ida-Noddack-Str. 2-4, 46569 Hünxe

§ 1 Scope, Customer Information

Deliveries, services, and offers from Copyright Kopiersysteme GmbH are made exclusively based on these terms and conditions.
These GTC also apply to future business relationships, even if they are not expressly agreed upon again. By accepting the goods or services, our terms and conditions are considered accepted at the latest.
Terms and conditions that conflict with or deviate from these terms are not recognized.
The product-related information listed in the webshop (e.g., product images, delivery times, prices) is non-binding. Changes to content, as well as technical and optical modifications or deviations in the goods, are reserved within reasonable limits.

In these General Terms and Conditions, we are also referred to as the "Supplier."

§ 2 Contracting Parties, Conclusion of Contract

The offer of Copyright Kopiersysteme GmbH is directed exclusively at businesses as defined by Section 14 BGB (German Civil Code), freelancers, public law entities, and associations. Our offers are not intended for consumers as defined by Section 13 BGB.
Our offers are subject to change and non-binding.
Our offers constitute a non-binding invitation for the customer to submit an offer to conclude a purchase agreement. The customer's order represents an offer to the supplier to conclude a purchase agreement under the conditions stated in the order. The supplier's acknowledgment of receipt of the order does not constitute acceptance of the offer. The purchase agreement is only concluded through an express declaration of acceptance (order confirmation) by the supplier to the customer. For immediate delivery, the written acceptance may also be replaced by an invoice.
The language available for contract conclusion is German.
If Copyright Kopiersysteme GmbH becomes aware after the conclusion of the contract that the customer is not a business as defined in Section 2, Paragraph 1 of these GTC, the supplier reserves the right to withdraw from the contract within a reasonable time.

§ 3 Delivery Conditions

The stated delivery times are non-binding.
Copyright Kopiersysteme GmbH is not liable for the consequences of delayed delivery. Deliveries are made at the buyer's risk, even for freight-free shipments.
Partial deliveries are possible.
We do not deliver to parcel lockers.

§ 4 Packaging and Shipping

Shipping is at the customer's risk.
For all deliveries, the risk passes to the buyer upon handover to the buyer, carrier, freight forwarder, or any other third party, but no later than when the goods leave the company's premises.
We are authorized but not obligated to insure deliveries on behalf of and at the expense of the customer.

§ 5 Prices and Payment Terms

Our webshop prices are net prices, excluding shipping costs, and may include additional charges such as cash on delivery fees. The applicable statutory VAT at the time of delivery will be added.
All product-related information, such as images, prices, and delivery times, is non-binding and does not constitute a description of the product's properties.
In the event of an obvious error, incorrect pricing, or calculation mistake in our offers or order confirmations, no valid offer or contract is concluded.

§ 6 Retention of Title

The goods remain the property of Copyright Kopiersysteme GmbH until full payment is received.
We retain ownership of the goods until all claims arising from an ongoing business relationship are fully settled.
The customer is entitled to resell the goods in the ordinary course of business. However, the customer hereby assigns to us all claims arising from such resale in the amount of the invoice total, and we accept this assignment. If the customer does not properly fulfill their payment obligations, we reserve the right to collect these claims ourselves.

§ 7 Transport Damage, Inspection, and Duty to Notify of Defects

The customer is obliged to inspect the delivered goods immediately upon receipt for defects and transport damage before signing for their receipt. Any damages must be noted directly on the carrier's delivery documents and must also be reported to us immediately.
If the package is signed for without a specific, individual note of damage, the goods are deemed to have been received without defects, and subsequent complaints will not be accepted.
General remarks such as "accepted under reservation of later inspection" are legally invalid.
If the customer fails to inspect and notify us of defects, the goods are considered accepted concerning any apparent defect unless the defect was not discoverable during inspection.
Such hidden defects must be reported immediately upon discovery and no later than one week after detection. The notification must be made in writing, with a precise description of the defect.

§ 8 Warranty Claims

Warranty claims for defects in newly manufactured goods expire one year from the date of transfer of risk. However, the statutory limitation periods for recourse claims under § 478 BGB remain unaffected.
For used goods, all warranties are excluded.
For defects in the goods, we provide warranty service at our discretion through repair or replacement. If repair fails, the customer may withdraw from the contract or request a reduction in the purchase price.

§ 9 Return of Defective Goods

The return of goods (whether exchange or refund) without a legal and/or agreed right is excluded. If individual articles are marked with specific return rights and conditions, these take precedence over the general terms and conditions stated here. Used or empty goods are excluded from return.
We do not offer recycling services for printer cartridges, ink cartridges, toner containers, or maintenance kits, even if these were purchased from us.
In the event of a return, the customer bears the costs of any shipping already incurred or still to be incurred, as well as the costs of return shipping, including handling fees charged by Copyright Kopiersysteme GmbH, unless the return is based on a legal right of withdrawal.
The risk of loss or deterioration of the returned goods lies with the customer until the goods have been delivered to Copyright Kopiersysteme GmbH.
The goods are considered delivered once they arrive at our warehouse. The acceptance of returned goods by Copyright Kopiersysteme GmbH does not constitute acceptance of the customer's return request.

§ 10 Choice of Law and Jurisdiction

The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from the contractual relationship is the registered office of the supplier. If any provision of this contract, including these General Terms and Conditions, is found to be wholly or partially invalid, the validity of the remaining provisions shall not be affected.